In the fast-paced world of hospitality and retail, keeping track of costs is crucial for staying profitable. Transparent pricing in payment processing is key to avoiding surprises and overpaying for your card machines. Here’s a breakdown of what hidden fees are and how they can affect your business:

What are hidden fees?

These are extra charges that aren’t clearly explained when you sign up for a service. A lot of business owners think they only pay transaction fees, but they actually pay much more.

Common types of hidden fees

Statement Fees: Extra charges on your monthly bill that aren’t obvious.
PCI Compliance Fees: Costs related to keeping your payment systems secure.
Chargeback Fees: Costs when customers dispute a charge.
Interchange Fees: Charges related to processing credit or debit cards.
Authorisation Fees: Charges every time the merchants seek approval for a credit or debit card transaction to check if a card payment is valid.

Reading the statement:

It’s important to know what to look for on your payment statements. Check each item carefully to make sure everything makes sense and there are no surprises.

Statement Overview:

Break down the key sections of your statement, ensuring you know where to find critical information. Examine each line item for clarity. If something seems unfamiliar, dig deeper and seek clarification.

Comparing Statements:

Regularly compare statements to identify any unusual fluctuations or unexpected charges.

Transparency in contractual agreements

Before signing any contractual agreement with a payment provider, prioritise transparency. Here’s how:

Review the fine print: Take the time to read and understand every detail in your contract.

Ask questions: Don’t hesitate to ask your provider about any unclear terms or potential hidden fees.

Negotiate transparent pricing: Advocate for transparent pricing from the outset and negotiate to ensure all fees are disclosed.

Tips for choosing a transparent Payment Provider

When selecting a payment provider, consider the following:

Clear Communication: Choose a provider that communicates openly about fees and is willing to provide detailed explanations.

Reputation and Reviews: Research the provider’s reputation and read customer reviews to assess their commitment to transparency.


At Microtill, we believe in being straightforward and clear about our fees, we’re committed to clear communication and helping businesses save money on transactions. Let us help you navigate payment processing with confidence and clarity.

FREE Payments Analysis

Send us your recent statement from your current card payment provider and our team of specialists will review it to identify how much you're overpaying, and spot hidden fees.

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