Unlock the benefits of EPOS for Pubs & Bars
Welcome to the essential guide based upon our wide range of over 15,000 customers spanning the Leisure, Hospitality and Retail world. Here we cover great ways to:
• Be perfectly prepared.
• Enhance your customer experience.
• Create additional revenue opportunities.
• Save on transaction costs.
With so many great upcoming opportunities to 'WOW' your customer and give them a reason to return, we've gathered some of the best ways to be beautifully organised!
Did you know? 48% of customers look for recommendations from friends or family when deciding where to eat or drink out, so it's essential to prioritise customer experience.
Your guide to how tech might support in the months ahead:
September - Advertise Christmas and New Year's Eve events. Ticketing software allows customers to book ahead and secure a spot.
October - Create festive menus for Food & Drink. Change pricing, and create promotions, discounts and special offers. Make the changes via the cloud or let us do all your programming and pricing. Launch a loyalty card. Extend benefits to attract and retain loyal customers.
November - Train the team on some great sales tips to boost December sales. Celebrate success using EPOS sales data and employee information against targets. Help customers place orders in every way possible. Adopt online ordering to help drive impulse sales. Equip your team with handhelds to aid upselling, offering that premium experience. Promote upsells or deals. Utilise rear screen for promotions or establish AV link to other screens. Save on payments during the busy season. Don't overpay for your card payment processing. Save up to 40% with NuvolaPAY.
How you can utilise your EPOS to improve your customers' experience and boost sales:
Event planning
Get ahead of your competitors by selling out your special day early, assisting in making sure everything runs smoothly. Adopting online ticketing via your EPOS can create events, allowing customers to purchase these in advance, generating unique encrypted QR codes. You can develop ticket tariffs as complex as you require; from variable date or time tariffs and the ability to set member-only prices to discounts on multiple ticket sales. This ticketing app can be downloaded from the Google Play or Apple App Store, giving you the flexibility to scan and validate tickets from absolutely everywhere.
Table reservations
Want to maximise table-turn on peak trading sessions? Customers can make bookings from any web-enabled device, with no need to make a phone call. Simple to use, fully integrated table reservation software can offer an easy process, followed by reassuring confirmation emails, giving your customers peace of mind that their booking is secure.
What are the benefits?
• Optimise table availability
• Staffing and payroll needs
• Kitchen orders
• Pre-drink sale prompts ahead of the big day
Self-ordering
Tech that everyone is familiar with, so why not use it to compliment bar and table service in larger trading areas, covered outdoor spaces, and locations with limited serving capacity. Self-ordering keeps the conversations flowing and enhanced the overall customer experience, making it a valuable addition to your service offering.
Features include:
• Upsell prompts
• Allergy information
• Increased ATV* (*average transaction value*)
Get your menus and prices updated on time!
Take the pain away from programming changes. These can all be done remotely in most cases with packages designed to suit those needing multiple changes per week, month and season. Why not plan your menus and pricing ahead of your event which can then be automated and happen on the day they are scheduled.
Did you know? 74% of consumers said that discounts and offers are strong motivators to return.
Engage your team and analyse data effectively
Add some healthy competition for your team and set some sales targets or upselling challenges. Utilising really simple reports can highlight the performance of all staff, which may identify training needs too. When using such tools, many businesses see exponential growth in sales. Everyone wants to know what's working well, so they can do more of it. A range of easily accessible reports will highlight a few pointers, and how to use data to drive opportunity:
• Identify slow moving stock and remove.
• Highlight best sellers both in GP% and cash margin.
• Help decide your fridge stocking decisions.
• Identify new trends at certain times of the week.
• Track week on week performance of certain shifts.
Upselling is no longer a dirty word!
"Upselling is no longer a dirty word, but simply making sure you provide the right options at the right time." Source: Caterer
Encourage your customers to come back
Rear screen of your EPOS
By adding an impactful screen to the rear of your EPOS, you can drive impulse sales, communicate offers and events, as well as showing the bill if needed. Images are easy to upload and change, keeping your offer fresh.
Receipt messaging
How about offering a reason to return, a 10% discount off a return visit within a set time period, a QR code linked to a promotion or Google review page? All helping to engage with your loyal fans.
Low-cost Payment Solution
We guarantee to beat your current deal. Switch to NuvolaPAY and save up to 40% on card payments.
Low-cost EPOS & Payments
We've crafted a platform with your needs in mind, drawing upon our extensive 30 years of experience and deep understanding of customer pain points.
Our new NuvolaPOS software allows you to seamlessly manage every aspect of your business, from mobile ordering to transactions, so you can focus on delivering exceptional service without the operational challenges.
• Easy to use
• Quick setup
• Simple dashboards
• Fully customisable
• Cloud-based system
• Low cost integrated payments
• Excellent support
• Easy to switch from another provider
Take control over all aspects of your business, improve operations and save money with us.
Products & Services Mentioned
EPOS Systems
The complete EPOS solution that transforms busy venues into profit powerhouses. From lightning-fast orders to seamless payments, we've built everything you need.
Explore EPOS Systems →Integrations
Connect payments, mobile ordering, online reservations and self-order kiosks.
Explore Integrations →