Contact Our Support Team
Microtill is the leading provider of EPOS solutions, trusted by over 15,000 businesses around the UK. Find out how Microtill can display sales insights and streamline workflows, so you can deliver results.
Click here if you require remote support
Remote Service can provide
Help with connection errors
Custom system settings
Firmware updates and backups
Remote Service advantages
You can follow the steps of the technician helping you on-screen
One-on-one support for all your EPoS questions
Get the most out of your EPoS with advice from an expert
Remote Service requirements
You are in front of your device and authorise an engineer to access
Your device is connected to an internet connection
The device can be taken out of service with no effect on business
Remote Support Tool
Select the download that applies to your hardware.
Windows Laptops & Desktops
Please follow the on screen instructions.
Once you have finished the install process a 9 digit ID number will then be displayed, pass this ID along with your password to the support technician you have been contacting.
Frequently Asked Question
How much does your EPOS cost?
The prices of our EPOS systems vary based on your requirements and we may have a contractual agreement in place that could discount the overall price.
To request a free demonstration and quotation contact us
Can i see you system in person?
We hold online and onsite demonstrations around the country. We can come to you or you’re very welcome to come and visit us at our head office.
Can you provide installation?
We send one of our trained engineers to install our EPOS systems. We don’t offer installtion of 3rd party systems.
How can I send our menus to Microtill?
For the initial install we setup the system using your menus provided. These can be sent in any format to email@example.com
For any future modifications contact our support team on 01245 476 666
Where can I download the manual?
I need my password to be reset?
In order for us to keep your account secure, you will need to email firstname.lastname@example.org with the same email on your account along with your company details.
Admin / Accounts
I would like a copy of an invoice
Please send all account requests to email@example.com and include the organisation address and billing address.
How can I pay for goods or services?
Contact our admin team on either 01245 476 666 or firstname.lastname@example.org to setup your account.
I need to cancel my services
Contact our admin team on either 01245 476 666 or email@example.com to deactivate your account.