Olivers Nurseries - Witham | Case Study | Retail

Customer: Olivers Nursery

EPOS Satisfaction Score: ⭐️⭐️⭐️⭐️⭐️ 9/10

We visited Olivers Nurseries in Witham (Essex UK) and spoke with the staff about their experience using the Microtill EPOS till system. Olivers Nursery has been using Microtill's EPOS system for years to streamline their daily operations, and they are highly satisfied with the results. The team rates our customer service 9/10, praising our ability to resolve any issues immediately and provide quick solutions.

Ease of Use: The nursery has found the system to be faster and easier to use compared to their previous setup.

Reporting: They appreciate the advanced reporting capabilities of Microtill, which provide more detailed insights into their business performance. The new system offers a far more efficient reporting system than their old one.

Compared to their previous system:

✅ Faster to use

✅ Better reporting

✅ Cloud-based (their old system was not)

We have had Microtill tills since 2018. We use them in our garden centre and tea room as well. From the customer service side of things, it has been really good! Any issues are sorted the same day! The system is easy to use, very straightforward!