Guarantee Summer Success with POS
3 Steps to Summer Success
With good weather fast approaching and summer’s outdoor dining on its way, gone are the days when your staff have to run around frantically juggling multiple tables inside and out, with orders, payments and busking tables while trying to give excellent customer service. Microtill have some great tips to help you reclaim precious time and keep customers happy, plus making extra revenue at the same time! All with EPOS solutions (Electronic point of sale, aka an advanced till system)
1. Innovative handheld devices
Investing in new EPOS with a reputable POS company from the UK is vital in today’s techy world. Digital ordering by Microtill could not be more straightforward for your team. Food and drink orders are taken directly from the table, inside or out, with orders sent directly to the bar and kitchen. It enables your team to do everything correctly and avoid the costly mistakes that handwritten orders bring.
Not only does this mean speed and accuracy, but you can take payments right there and then for guaranteed sales, saving time when the table has finished dining, meaning more bums on seats. You can even take the pressure off your staff and customers with a clever, automatic “split the bill” function.
We all know customers have different tastes and various allergies. With fantastic tablet features in the palm of your hand, you can feel assured you are ready to answer any customer questions. Your team can instantly access allergen and stock information. There is also an additional notes section that goes straight to the kitchen. There are also handy prompts for your staff with the latest promotions, offers, and upsell items, creating extra sales opportunities – no need to check back at the till.
“The Pad” by Microtill
Handhelds, aka “The Pad”, provide an improved experience for your customer and additional productivity for your hospitality business.
Microtill’s Pad not only results in extra profit from streamlined operations and handy prompts and features but also means better management and fewer costly mistakes.
The Pad integrate smoothly with Microtill EPOS. Although simple to use, our knowledgeable team guides and supports your team the whole way, from complete programming to training your team.
Handhelds save 1/3 of the time staff spend unnecessarily at a table.
Reasons Why Handhelds Work
✅ Creates more revenue
✅ Streamlined service creating flexibility
✅ Extra table turnovers & cut wait time
✅Increased order accuracy
✅ Light, portable and easy to use
✅ Staff promos, prompts and upsells
✅ Payments made quickly and efficiently
Get £150 off 2 Handhelds
Contact Microtill to claim this amazing limited-time deal and instantly improve your business.
2. Online ordering for Beer Gardens and outdoor catering
Mobile Ordering by Microtill is an effective solution to meet customer demand for placing orders from the table. When your outdoor seating area is full of customers enjoying the sunshine, the easy self-ordering system saves your staff time. They can focus on providing incredible customer service with orders sent straight to the bar and kitchen.
No APPS needed!
Customers access your menu via a QR code or website. This clever solution helps reduce reliance on staff resources, so your team can focus on other essential things. You can be safe knowing that your customers can still view your menu and place orders when you are busiest.
You have the freedom to set your menus up however you like. With an adjustable order, you can place your key items at the top. There are also opportunities to add prompts and promos and mobile ordering is a great way to upsell. Customers will often add on a cheeky extra item when mobile ordering, so there are more ways for you to make extra revenue.
3. Improve customer satisfaction and loyalty
Offering loyalty and membership cards provides an opportunity to increase sales for your business. It encourages loyalty from your customers and repeat business.
Targeted customer schemes make your customers feel valued, increasing customer retention and revenue. It also means you can monitor your customer’s spending habits to better understand your business model and see what works within your company to make informed decisions and improvements.
Entice your customers with exciting offers or freebies. How about a free summery drink or half-price summer lunch for being a valued customer? Loyal customers are the best customers. Repeat business means continued sales; word of mouth from those who return to you goes a long way.
✅ Increase revenue
✅ Monitor customer spending habits
✅ Encourage repeat business
✅ Improve customer retention
✅ Boost customer sentiment
2. Online Reservations managing those hot days.
Not only are you open for business “24/7” to make reservations, but Microtill’s online booking system also provides an excellent opportunity for customers to access live table availability, and adjust the date, amount of diners and time of booking. It removes the frustration of having to phone and wait to talk to a staff member who is busy running your venue, especially at peak times, then put on hold as your team has to look for free dining times manually. Online bookings are stress-free for everyone.
Fuss-free means happy customers, who are more likely to pass on their great experiences with friends and family, booking with you again, rather than going elsewhere, with a place that has a simpler booking experience.
Reduce no shows
Giving the customer control of booking, cancelling or changing their reservation means a reduction of no-shows, as it is easy for them to change a booking when necessary, without the rigmarole attached to calling a venue.
You also have the option to take deposits when you need to the most, such as on public holidays, in large groups or at special events. So you can worry less about the loss of revenue when you need it most.
Contact us for an instant quote on how Microtill can help your business.
Microtill also offers retail EPOS software, not just for hospitality and leisure.
Click below to find out more.